Frequently Asked Questions

Q. How do I consign with TSM consignment?
A. Please follow the easy steps in the "how to consign section".

Q. How much will I receive?
A. We charge a flat percentage of the items sale price with NO additional fees. You will receive 60% of the sale proceeds for items under $1000 and you will receive 75% of the sale proceeds for items over $1000. The percentage kept by TSM Consignment covers all of our services, including eBay fees, PayPal fees, studio photography, research/listing, packing and shipping.

Q. When will I receive a check?
A. It may take a month to receive your first check depending on what date in the month you start consigning with us. Checks are mailed after the 20th of each month for payment on items for the full month before.

Q. What items will you accept?
A. We sell items for women, men and children. We also sell luxury accessories, housewares and gifts.

We accept all items that are easy to ship and will secure at least $49.99 as a minimum price. We have found that most items from Gap, Old Navy, Forever 21, H&M and J.Crew will not meet the $49.99 requirement due to the large quantity of inventory with strong competition. Brands that do well are Autumn Cashmere, Tory burch, TSE, Diane Von furstenberg, Burberry, Gucci, Prada, Tiffany & co, Tibi, Milly, Hermes, Missoni, Tibi, Loro Piana, Lululemon, Marc Jacobs, Trina Turk, Ugg, Fendi, Jack Rogers, Vince, Chloe, St. John & Emilio Pucci.

 

Q. How will you price my items?
A. We will price items (after extensive research) according to our discretion as they relate to designer, condition, style and demand.

Q. When will you contact me?
A. When your box arrives and when we have sorted items and prepared items for return/donation. Items that do not meet our requirements will be returned for $19.95 per box. The first return box is on us so you have an opportunity to see what is accepted and how the process works. If you prefer to have your items donated, you will receive an itemized sheet.

Q. How do I refer a friend?
A. We love getting referals from our clients; it is a huge compliment. A $25 one time bonus will be applied to your account after the referal has sold $200 on their account.

Q. How do I contact TSM Consignment?
A. Feel free to email us at info@tsmconsignment.com. Our office hours are Monday-Friday from 9:00 AM to 5:00 PM.